📅 Aug 11 – 12, 2026
💻 Online Event
$999.00
📅 .ics This ITIL 5 Foundation course provides learners with a practical understanding of modern IT service management, digital operating models, and AI-enabled service delivery using the ITIL 5 framework. Participants will learn the core principles of service management, the Service Value System, value streams, governance, experience management, intelligent automation, and continuous improvement practices aligned with today’s cloud-native and AI-driven organizations.
By the end of this course, learners will understand how to apply ITIL 5 concepts to improve operational efficiency, enhance customer and employee experiences, manage digital products and services, and support resilient business outcomes in modern enterprises.
We don't have a public session of this course on the calendar right now. We deliver it as a private cohort for organizations on demand — typically within 4-6 weeks.
Same certified instructor, your schedule, your context. Ideal for cohorts of 8+ learners — discounted enterprise pricing, optional curriculum tailoring, remote or on-site delivery.