ACI offers experienced coaches who use a customized approach to guide businesses and teams to the most effective solutions, drawing on practical experience and a century of best practices across various frameworks.
From hands-on Agile coaching to SAFe® certifications and specialized workshops — everything your organization needs to build lasting agility.
ACI drives change across all levels of an organization, from small teams to the entire enterprise. We help transition from the current state to a desired future state by addressing challenges and improving processes, structures, culture, and technology. Effective change management is key for organizations to adapt, innovate, and thrive in competitive environments.
ACI drives DevOps and ITIL — two distinct but complementary approaches to IT operations and software development. DevOps enhances collaboration between development and operations teams for faster software delivery, while ITIL offers best practices for IT service management. Combining both helps organizations achieve rapid, reliable delivery while maintaining strong service management.
ACI drives Agile Leadership and Digital Transformation to help organizations thrive in the evolving digital landscape. Agile leadership empowers teams, fosters collaboration, and supports continuous improvement, while digital transformation uses technology to reshape processes and enhance customer experiences.
ACI drives Agile tools integration to enhance Agile project management and development. By integrating various software tools, we streamline workflows, improve collaboration, and boost productivity — eliminating redundant tasks, reducing information silos, and providing a unified view of project progress.
ACI boosts business agility by helping organizations quickly adapt to market changes and customer demands through flexible, adaptive practices. We also drive value stream mapping to visualize and optimize the flow of value-adding activities, eliminate waste, and identify inefficiencies.
ACI enables and drives a variety of scaling frameworks for Agile teams across organizations — Scaled Agile Framework, Large Scale Scrum, Disciplined Agile, Kanban, Nexus, Scrum, Scrum at Scale, and Lean. ACI prefers a customized framework based on what the customer needs to reach their goals.
ACI drives product management by overseeing the strategic planning, development, and lifecycle management of products or services. Product managers shape the vision and execution of products, working with cross-functional teams to ensure success aligned with customer needs and business goals.
ACI drives IT business management by aligning IT with organizational goals and optimizing IT processes, operations, and resources — covering IT Operations & Service Management, Project & Portfolio Management, and IT Financial Management. By managing IT as a business function, we enhance efficiency and maximize technology's value and impact.
ACI enhances Agile operations by applying Agile principles to improve efficiency, responsiveness, and adaptability in operational processes. This approach fosters iterative and collaborative methods, allowing organizations to quickly adjust to market changes — boosting operational agility, reducing time to market, and improving efficiency.
New to the Scaled Agile Framework®? Leading SAFe® offers an introduction to the foundations of SAFe, providing principles and practices to confidently drive your Lean-Agile transformation. Learn how to align your entire organization around clear objectives, improve the flow of value from strategy to delivery, and run key SAFe events like PI planning.
Learn how to apply Lean-Agile and SAFe practices in a government organization to deliver projects with speed and quality. Improve collaboration with teams and stakeholders, mitigate risk, and efficiently use taxpayer money — overcoming legacy governance, contracting, and organizational barriers.
Covers the tactical skills to be a high-performing member of an Agile Release Train (ART). Learn your role on an Agile team, how to plan and execute work, apply SAFe and Agile principles, and continuously improve. Empowers all team members with collective knowledge to collaborate effectively.
Equips attendees to coach Agile teams to deliver business value at scale. Learn to facilitate Agile events like iteration planning, team sync, and retrospectives. Discover servant leadership principles and how to develop high-performing, continuously improving teams in your organization.
Build on your Scrum Master foundation and discover how to facilitate success for Agile teams, ARTs, and the organization. Improve coaching and facilitation skills, avoid common missteps, and encourage relentless improvement using Lean, Kanban, DevOps, and SAFe principles.
The RTE is part of the trio of leaders critical to leading Agile Release Trains. Learn to execute SAFe, continuously improve PI Planning and other vital events, and coach leaders, teams, and Scrum Masters in new processes and mindsets.
Covers the tactical responsibilities of PO and PM roles in the Agile Release Train. Learn how POs and PMs work together to adopt a customer-centric approach — writing epics, features, and stories, and designing, prioritizing, building, testing, and delivering products with increased productivity.
Helps people in technical, non-technical, and leadership roles optimize their development value stream from end to end. Map your current value stream from concept to cash and design a Continuous Delivery Pipeline relevant to your business.
Get the context to align architecture with business value. Understand how system, solution, and enterprise architects collaboratively deliver architectural solutions to enable continuous value flow on Agile Release Trains.
Use the Measure and Grow tools and guidance to determine your progress towards Business Agility. Resources include assessments on Business Agility and the SAFe seven core competencies, helping you facilitate and measure your Lean-Agile transformation.
The broadest level of insight into each layer of a SAFe implementation — for those who want to lead a Lean-Agile transformation. Learn to identify value streams, launch agile release trains, optimize flow, and apply OKRs to Strategic Themes that define targeted transformation outcomes.
Designed for HR professionals and leaders in a Lean-Agile environment to gain a high-level understanding of Agile methodology and its influence on Human Resources — exploring the new world of work and why Agile is instrumental in creating more stable, responsive, and successful organizations.
Unique to SAFe®, the Release Train Engineer (RTE) is part of the trio of leaders, including product managers and system architects — critical to leading Agile Release Trains (ARTs) to deliver value. The RTE must create the right environment, have the right conversations, facilitate the right meetings, and gather the right people to make decisions based on the right data.
Learn how modern practices including XP, behavior-driven development (BDD), and test-driven development (TDD) enable continuous value flow and built-in quality. Gain knowledge and tools to apply and build a test-first, technical infrastructure in a SAFe continuous delivery pipeline with automated testing.
Helps executives, PMOs, and key stakeholders plan dynamically and adjust initiatives and budgets as the market changes. Learn to connect portfolio strategy to agility planning, integrate feedback from participatory budgeting, and adapt to change while maintaining your funding vision and roadmap.
Explore how to use design thinking to put customers at the center and create products that are desirable, feasible, and sustainable. Discover how continuous exploration fuels innovation, and define a vision, strategy, and roadmap to satisfy existing customers and attract new ones.
Students are challenged to explore Agile and Scrum principles to better understand what to do when applying Scrum to support their teams and organizations. Uses a combination of instructor-led and activity-based learning where students work together in teams, gaining a deep understanding of Scrum theory, principles, and the Scrum Master accountabilities.
Professional Scrum™ with Kanban (PSK) teaches experienced Scrum Masters how to improve their work by applying Kanban practices in the context of Professional Scrum. Learn how Kanban practices help Scrum Teams achieve better outcomes by improving the flow of work. Includes a free attempt at the PSK I certification exam.
Provides a baseline understanding of key DevOps terminology and highlights benefits of DevOps to support organizational success. Features real-world case studies from ING Bank, Ticketmaster, Capital One, and others. Learners can expect a 15-25% overall IT cost reduction, 50-70% reduction in change failure rate, and up to 90% reduction in provision and deployment time.
An introduction to the principles and practices that enable an organization to reliably and economically scale critical services. Highlights the evolution of SRE and equips participants with practices, methods, and tools including understanding, setting, and tracking Service Level Objectives (SLOs).
A unique and practical experience for participants who want to take a transformational leadership approach and implement DevOps. Highlights the human dynamics of cultural change and equips participants with practices, methods, and tools including Value Stream Mapping. Positions learners to successfully complete the DevOps Leader exam.
Teaches how DevSecOps provides business value, enhances business opportunities, and improves corporate value. Learn how DevOps security practices differ from other approaches and how DevSecOps roles fit with a DevOps culture — understanding "security as code" to make security and compliance value consumable as a service.
An introduction to Agile Service Management — the application and integration of agile thinking into service management processes. Cross-pollinates Agile and ITSM practices to support end-to-end Agile Service Management, helping IT meet customer requirements faster and improve collaboration between Dev and Ops.
The ITIL 4 Foundation certification for individuals who want to prove their knowledge of IT Infrastructure Library best practices. Tests knowledge of the four dimensions of service management: organizations and people, information and technology, partners and suppliers, and value streams and processes.
An advanced course covering DevSecOps principles that support organizational transformation, increase productivity, reduce risk, and optimize resource usage. Teaches steps to integrate security programs from developers and operators through the business C-level. Positions learners to pass the DevSecOps Foundation exam.
Explore Jira's features that help your team succeed through powerful Agile boards, roadmaps, reports, and automation. A practical training designed to maximize your team's use of Jira for Agile project management.
Designed to talk through Infrastructure and Operations best practices aligned with Agile best practices. Learn how to align Business Agility with Operations — bridging the gap between development and operational teams for more efficient delivery.
"ACI is an exceptional leader and Agilest. She brings a wealth of knowledge from her years of agile practice and coaching. This experience allows her to provide comprehensive strategies which help propel teams forward and find new levels of improvement within the scrum discipline."
"ACI was able to provide a succinct and an easily digestible view of our pain points through her assessment. These were things like capacity and prioritization that we knew plagued our organization and were previously unable to articulate."
"I have been part of several trainings and agile round table discussions that ACI has facilitated and have found ACI to be very knowledgeable and thorough. She is well-versed in Scrum, SAFe, and LeSS and would be an excellent resource for any organization looking to implement or scale their Agile practice."
"ACI did a great job at getting a baseline of knowledge from the team and adjust training from there. I learned a lot more than I thought I would. Thank you!"
"ACI was a knowledgeable SME on the topics discussed. Her ability to talk thru the exercises with those of us with different levels of experience on story writing was also appreciated."
"ACI is a great trainer. I really enjoyed her enthusiasm for what would be a pretty dry topic. It helps the time go more quickly and the content seem more interesting."
Book a free diagnostic call. We'll assess your current state, identify your biggest constraints, and outline a tailored path forward — no commitment required.